Employment APPLICATION

Now Hiring! We’re looking to expand the Plant House team.


Job Title

Shop Associate & Plant Advocate

LocatioN

Within The Rust Belt Market: 22801 Woodward Avenue, Ferndale, Michigan 48220. Shifts will be split between North and South locations of The Plant House—two locations under one roof. These shops will share a time-clock and systems.

Recently Opened May 2019

Recently Opened May 2019

 

Reports to

  • Co-Owner & Chief Operator, Tiffany Best

  • Shop Manager, Tim G.

Position Overview

  • Retail

  • Customer Service

  • Merchandising

  • Inventory

  • Plant Care / Plant Bar Repotting Services

  • Contributing to social media content

  • Workshops / Classes

Position Details

Approximately 20-32 hours weekly

  • Total weekly hours will vary

  • One midweek watering shift: Wednesday

  • Weekend retail hours: Friday, Saturday, Sunday

  • Shifts may vary week to week

  • Schedule is drafted monthly

Occasional supplementary shifts

  • Special Events/Workshops

  • Large Order Receiving

  • Inventory

  • Deep Cleaning

  • Merchandising Overhaul

  • Expanded Holiday Hours

Wage

  • Hourly, to be discussed during in-person interview

  • Paid training

  • W2 employment status

  • Pay period: biweekly, payroll

  • Educational materials will be provided

  • Monthly parking permit included

Critical Tasks & Core Responsibilities

Primary Opening Duties

  • Surface cleaning

  • Sweeping/Vacuuming/Mopping

  • Clearing main retail areas

  • Counting drawer

  • Setting drawer with appropriate denominations

  • Turning on lights

  • Ensuring Point of Sale is operational and connected to WiFi

  • Prepping new orders to be inventoried

  • Notifying superior of any issues that cannot be resolved

  • Comprehensive understanding and use of Square Up Point of Sale for Retail

  • Troubleshooting

  • Spot Cleaning/Dusting

  • Keeping merchandise tidy

Primary Closing Duties

  • Balancing drawer

  • Setting drawer with appropriate denominations

  • Sweeping

  • Spot cleaning

  • Cleaning sales counter and planting station

  • Tidying merchandise

  • Restocking retails bags/packaging

  • Turning off lights

  • Notifying Operations Manager of any issues

Customer Service 

  • Greeting patrons in a friendly, welcoming manner

  • Listening to plant care questions/concerns and educating to the best of your ability

  • Educating patrons about our plant inventory (Tillandsias, houseplants, tropicals, cacti, and succulents)

  • Sharing best plant-care practices

  • Answering questions about merchandise

  • Offering suggestions and opinions about plant pairings, pots, etc.

  • Helping patrons with out-of-reach or heavy merchandise

  • Operating the shop Plant Bar for custom potting requests

  • Always interacting with patrons in a polite, patient manner

  • Recording requests or concerns and reporting to superior

  • Informing patrons about our loyalty program, specials, and any upcoming events

Merchandising

  • Keeping merchandise neat and free of dust, water stains, etc.

  • Reworking merchandise to maintain fresh displays

  • Keeping merchandise stocked

  • Offering suggestions for new displays

  • Keeping plants in appropriate lighting conditions

Inventory

  • Inputting new orders into Square Up for Retail

  • Printing labels for merchandise

  • Tagging

  • Tracking inventory levels

  • Notifying Shop Manager of low inventory levels--both merchandise and packaging supplies

  • Working with team to submit orders

  • Following best loss-prevention practices during retail hours

Plant Care

  • Watering all plants on appropriate schedule, weekly

  • Spotting any pests, quarantining and treating infected plants

  • Repotting plants at the Plant Bar with appropriate soil conditions, container, and composition

  • Continuing plant education

  • Pruning

  • Pulling struggling plants from floor

  • Troubleshooting patron plant issues

  • Packages plants without damaging or breaking

  • Maintaining overall shop plant health to the best of your ability

Social Media

  • Taking photos of merchandise, staff, and general shop views with company camera

  • Contributing to team brainstorming and strategy of media marketing

  • Opportunity for account management

Workshops / Classes

  • Contributing to the planning process, promotion, and execution of plant-centric workshops/classes.

  • Promoting workshops / classes through appropriate channels

Values, Conduct, & Competencies

Conduct and communications shall always uphold the best interest of Lady Lazarus, LLC / DBA the Plant House

  • Reliable

  • Punctual for all scheduled shifts

  • Follows and respects break policies and procedures

  • Attentive to details

  • Trustworthy

  • Articulate

  • Communicates openly and respectfully

  • Able to solve problems calmly

  • Forward-looking/Visionary

  • Tactful

  • Organized

  • Able to multitask

  • Adheres to company dress code

  • Maintains good hygiene

This job requires the regular use of a ladder.

A company handbook will be provided upon employment. 

Education Requirements

Cursory plant-care experience is a helpful baseline for this job, but an advanced skill-set is not a prerequisite.  Most importantly, we are looking for someone who is eager to learn best plant care practices provided by the Plant House Management and Team. This job requires the memorization of 20+ Tillandsia species names as well as the ability to identify them. Employment with the Plant House will challenge all team members to continuously learn more about the plants we offer and how to properly care for them. The Plant House will provide plant and plant care education through verbal instruction, hands-on training, and literature.   

Basic math skills required.


Your application will be viewed by Lady Lazarus, LLC / DBA the Plant House Ownership and its Chief Operator. We will never share your application internally with staff members or externally with any individual or company. We will never sell your information or use it for marketing purposes. 

If you have prepared a résumé and would like to include it with your application as consideration for employment, please email it to hello@ladylazarusdetroit.com. 

Job Application


Lady Lazarus, LLC / DBA the Plant House is an equal opportunity employer. This application will not be used for limiting or excluding any applicant from consideration for employment on a basis prohibited by local, state, or federal law. Should an applicant need reasonable accommodation in the application process, please contact a company representative at hello@ladylazarusdetroit.com.
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At-Will Employment
If hired for the position in which you applied: The relationship between you and Lady Lazarus, LLC / DBA the Plant House is referred to as "employment at will." This means that your employment can be terminated at any time for any reason, with or without cause, with or without notice, by you or Lady Lazarus, LLC / DBA the Plant House. No representative of Lady Lazarus, LLC / DBA the Plant House has authority to enter into any agreement contrary to the foregoing "employment at will" relationship. By submitting this application, you understand that your potential future employment with Lady Lazarus, LLC / DBA the Plant House is "at will," and you acknowledge that no oral or written statements or representations regarding your employment can alter your at-will employment status.

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Lady Lazarus, LLC

DBA: The Plant House Copyright 2019

Founded by Tiffany & Christopher Best